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Frequently

asked
Questions

Frequently Asked Questions

You have a 7 day free trial after you agree to the monthly or yearly subscription. You will be charged once the trial expires.

We’re sorry to see you go!
Please follow these instructions:

Purchase on iOS
1. Make sure you’re signed in with the Apple ID that you used to subscribe
2. Go into your Settings > Your Name > iTunes & App Store
3. Tap ‘View Apple ID’
4. Tap Subscriptions > Code Land
5. Turn off ‘Auto-Renewal’

Purchased on Google Play

Open the Play Store app on your device
2. Tap the profile icon in the top right corner 
3. Tap Payments & subscriptions
4. Select Subscriptions
5. Scroll down and tap Code Land
6. Tap ‘Cancel your subscription’

Follow the instructions below for the platform where you originally purchased your subscription.

Purchased on iOS

Make sure you’re signed in with the Apple ID that you used to subscribe

1. Go into your Settings > Your Name > iTunes & App Store

2. Tap ‘View Apple ID’

3. Tap Subscriptions > Code Land

Purchased on Google Play

Open the Play Store app on your device

Tap the profile icon in the top right corner

Tap Payments & subscriptions

Select Subscriptions

Scroll down and tap Code Land

If you purchased a subscription, first try using the “Restore Purchases” option on the bottom right of the paywall screen. Our servers should detect your purchase and then give you access to the game. 

You can start playing now or you can create a username and password to sign in on multiple devices.

To create a username to sign in on multiple devices:

  1. Go to the home, press the “Information” icon on the top left screen.
  2. Resolve the sum and go to “Account”
  3. Create an account with your email and password.

 

If you’ve got a Code Land account, it’s as simple as signing in to your account on your second (or third!) device. All your purchases, subscription details and information will be transferred over automatically.

Don’t have an account yet? Signing up is an easy way to access your subscription on all your devices. Here’s how to sign up: 

  1. Download Code Land from your app store of choice
  2. Head to the Information section, found in the upper right corner
  3. Go to the Account tab
  4. Click on ‘Create Account’

 

You can register all children you need on one Code Land account. You can register them after purchasing your subscription. Multiple children can use Code Land at the same time, if they are using different devices.

  1. Head to the Information section, found in the upper right corner
  2. Go to the Users tab
  3. Click on ‘New profile’

 

Nope. We are COPPA-compliant and do not collect any private data on our kid coders.

Yes! Code Land does not use words to teach coding basics in “Logic land” and “Precode land”. The game is completely visual based, allowing kids of all abilities to play and learn.

There are games in the “Multiplayer Land” and “Code land”, where kids need reading comprehension.



I have other questions. Is there a contact email?

Le informamos que, de conformidad con lo dispuesto en la Ley 34/2002, de 11 de julio, de servicios de la sociedad de la información y de comercio electrónico, que la siguiente comunicación contiene información comercial sobre nuestros productos y servicios.
Los datos de carácter personal contenidos en esta comunicación se incorporan a un fichero responsabilidad de Learny Land S.L. y se utilizará para proporcionar nuestros servicios y comunicarnos con usted. Estos datos no serán cedidos a terceros salvo obligación legal.
Puede ejercer los derechos de acceso, rectificación, cancelación, oposición, supresión, limitación y portabilidad enviando un correo electrónico a info@learnyland.com indicando la referencia RGPD.